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International Journal of Latest Research in Science and Technology

DOI:10.29111/ijlrst   ISRA Impact Factor:3.35

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CUSTOMER SERVICE SIMULATION WITH VOLUNTEER WORK IN THE DISCIPLINE OF MEDICAL SEMIOLOGY: A NEW WAY TO INITIATE CONTACT DOCTOR-PATIENT

Research Paper Open Access

International Journal of Latest Research in Science and Technology Vol.4 Issue 4, pp 151-153,Year 2015

CUSTOMER SERVICE SIMULATION WITH VOLUNTEER WORK IN THE DISCIPLINE OF MEDICAL SEMIOLOGY: A NEW WAY TO INITIATE CONTACT DOCTOR-PATIENT

Isaac J F Correa Neto, Margarete Vilins, Valeria Casella Speltri, Laércio Robles, Pedro Felix Vital Júnior, José Luiz Martins

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Received : 30 July 2015; Accepted : 20 August 2015 ; Published : 31 August 2015

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Abstract

The Semiology is the discipline that promotes the introduction of the medical student to the clinical phase of graduation and, thus, the initial contact with the patient. For this purpose it may be necessary, for a better approach to the patient and the student teaching, the search for new proposals for teaching and learning, in which the anticipation of exposure of students to practice scenarios has been advocated. In College Santa Marcelina in the discipline of Medical Semiology the realization of the first two case histories is made with members of volunteering at the Hospital Santa Marcelina, São Paulo. We count with the participation of 12 people volunteering to perform the first simulated clinical stories with 49 students and two groups evaluated as good experience. Only 6.1% of students reported knowing someone who had experience with simulated service previously. We conclude that the simulated training before the initial contact with the patient is a didactic method that should be encouraged.

Key Words   
Semiology, simulated attendance, community service and volunteering

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References
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To cite this article

Isaac J F Correa Neto, Margarete Vilins, Valeria Casella Speltri, Laércio Robles, Pedro Felix Vital Júnior, José Luiz Martins , " Customer Service Simulation With Volunteer Work In The Discipline Of Medical Semiology: A New Way To Initiate Contact Doctor-patient ", International Journal of Latest Research in Science and Technology . Vol. 4, Issue 4, pp 151-153 , 2015

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